This Privacy Policy explains how ESCALA TREINAMENTOS LTDA ("Escala", "we", "us") collects, uses and protects information when you use our mobile applications and websites (the "Services"). Escala is a company registered in Brazil, located at Rua Capitão José Maria, 1634, Sala 202, Centro, Linhares – ES, 29900-172, Brazil.
1. Information we collect
- Information you provide. If you contact us or create an account, we may collect your name and email address.
- Purchase information. Subscriptions and in-app purchases are processed by Apple. We do not receive or store your payment card details. We receive information about your purchase status (for example, whether a subscription is active) to unlock premium features.
- Usage data. We may collect information about how you use the app, such as features used, content viewed, saved items and session length, to improve the Services.
- Device and diagnostic data. We may collect device type, operating system version, app version, language, anonymous identifiers and crash reports.
- Advertising attribution. If you allow tracking through Apple's App Tracking Transparency prompt, we may use advertising identifiers to measure the effectiveness of our ad campaigns. If you do not allow it, we will not track you across other companies' apps and websites.
2. How we use information
- To provide, maintain and improve the Services;
- To manage subscriptions and restore purchases;
- To personalize content and features;
- To send notifications you have opted into;
- To respond to support requests;
- To measure marketing performance and prevent fraud;
- To comply with legal obligations.
We do not sell your personal information.
3. Service providers
We share information only with providers that help us operate the Services, under contracts that protect your data. These may include Apple (App Store and payments), subscription management providers (such as RevenueCat), cloud hosting providers, and analytics, crash-reporting and advertising measurement providers. These providers may process data outside your country, including in the United States.
4. Data retention
We keep personal information only as long as necessary for the purposes described in this policy or as required by law. You may request deletion at any time (see Section 6).
5. Children
The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us information, contact us and we will delete it.
6. Your rights
Depending on where you live, including under Brazil's LGPD, the EU/UK GDPR and U.S. state laws such as the CCPA, you may have the right to access, correct, delete or port your personal information, and to object to or restrict certain processing. To exercise these rights, or to delete your account and data, email contato@escala44.com.br. We will respond within the time required by applicable law.
7. Security
We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure.
8. Changes to this policy
We may update this Privacy Policy from time to time. We will post the new version on this page and update the effective date.
9. Contact
ESCALA TREINAMENTOS LTDA
Rua Capitão José Maria, 1634, Sala 202, Centro, Linhares – ES, 29900-172, Brazil
Email: contato@escala44.com.br